As a Factiva.com user at an academic institution or public library, you have access to nearly 9,000 publications, five years' worth of historical market data, and fast convenient access to news that affects your school or your department.

SEARCH:

• Powerful searching made easy. Use free-text searching, lists of indexed terms and advanced filtering techniques to pinpoint accurate results.
   
• Run one search across print sources, newswires, Web sites and pictures.
   
• All content is universally indexed with company, industry, geographical and subject codes from Factiva Intelligent Indexing™

• Access Group Track folders, created by Librarians or Administrators to track news of interest to your department, college or university. Up to 5 folders can be created per institution.

• Get quick and convenient access to publications and news items of interest to your department, college or university in Group Pages. Up to 5 group news pages can be created per institution.
   
• Follow topics of regional and current interest in Factiva Pages created by Factiva editors.

• Run a Company Quick Search to retrieve company contact information, news, a list of key competitors and financial snapshots.
   
• Get current quotes and historical quotes for the past 5 years for a number of instruments including stocks, corporate bonds, government debt and currencies.
   
• Get interactive charts for stocks, funds, currencies and market indexes.
   
• Screen for companies by geographic region, industry, revenue and many other criteria.

• Important! Factiva.com Academic accounts are provided via ProQuest. ProQuest Customer and Technical Support should be the first and only contact for Factiva academic accounts requiring assistance. Please note that any Factiva academic customers contacting Factiva directly will be referred to ProQuest.  
  
  Customer Support
  For help with account maintenance, including IP updates, expired accounts, subscription adjustments, preference settings, etc., billing issues and renewals.
  
  U.S. and Canada Phone: +1 (800) 521-0600 ext. 2971
  Outside of U.S. and Canada Phone: +1 (734) 761-4700 ext. 2971
  Fax: +1 (877) 337-7015
  E-mail: customer_service@proquest.com
  Availability: 8:00 a.m. - 6:00 p.m. EST, Monday through Friday
  
  Technical Support
  For help with technical issues.
  
  U.S. and Canada Phone: +1 (800) 889-3358
  Outside of U.S. and Canada Phone: +1 (734) 761-4700 ext. 2513
  Fax: +1 (734) 662-4554
  E-mail: tsupport@proquest.com or fill in the form Technical Support
  Availability: 8:00 a.m. - 12:00 midnight EST, Monday through Sunday
  
  If you are calling from Europe, the Middle East or Africa, please use the contact methods listed below.
  
  Customer Support
  Phone:01223 215512
  E-mail: customerservice@proquest.co.uk
  
  Technical Support
  UK Phone: 0800 220710
  Outside UK Phone: 01223 271496
  Fax: 01223 215520
  E-mail: support@proquest.co.uk
  Availability: 8:00 a.m. - 6:00 p.m. GMT, Monday through Friday
  
• In order to accommodate multiple users sharing a limited number of user IDs, several features are not available to academic users. These include the Start Page, On-Demand E-mail, Briefcase Personal Track Folders, Personal News Pages, Personal Saved Source Lists and premium content such as analyst reports.  
• If you are an administrator of an academic or public library account, please click here for information about account administrator capabilities.