ProQuest Information and Learning :: Technical Support - Why do I get prompted to logon after I've already logged in at this workstation?

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Frequently Asked Questions

Question

Why do I get prompted to logon after I've already logged in at this workstation?

Answer

When you log in, a cookie is placed on your hard drive. If this cookie cannot be placed on your hard drive, or has been inadvertently erased, you will be asked to log in again. If you continually receive this prompt, make sure your browser is enabled to accept cookies and you disable any security software while logging in. Did this answer your question? If not, click here to contact us.

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