ProQuest Information and Learning :: Technical Support - Why do I get prompted to log on after I've already logged in at this workstation?

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Frequently Asked Questions

Question

Why do I get prompted to log on after I've already logged in at this workstation?

Answer

When you log on, a cookie is placed on your hard drive. If this cookie cannot be placed on your hard drive, or gets erased, you will be asked to log on again. If you continually receive this prompt, make sure your browser is enabled to accept cookies and you disable any security software while logging in.

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