Due to technology issues beyond our control, ProQuest is unable to provide technical support for customers who are accessing our products through certain satellite ISPs. Customers that are currently using Direcway Broadband might encounter problems with accessing our products that cannot be resolved by ProQuest. DirecWay has not responded to our request to improve service, and we recommend that subscribers who use this service contact Direcway directly.

We apologize for any inconvenience this policy might create. Thank you for your continued interest in ProQuest and use of the products we provide.