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Frequently Asked Questions for :eLibrary®
This page lists frequently asked questions for eLibrary databases.  To view the answer details, click the question.
Logging In/Remote Access

How do I access eLibrary?
I downloaded AOL 9.0 and now I can't access ProQuest or any of the ProQuest Online products;? What do I do?
Browser/Workstation and Security Information

Note for satellite ISP users encountering access problems.
Can personal firewall software cause problems with accessing eLibrary?
Does eLibrary require the use of cookies?
What are the minimum browser requirements for eLibrary?
What plug-ins are required for eLibrary?
Authentication/Remote Access Setup

How can we update our IP information for eLibrary?
We have a username and password to log into eLibrary, and we continually have to enter in this information, why?
What forms of authentication does eLibrary support?
Search Tips

Do you have instructions on creating BookCarts?
How are results displayed in search results screens and how can they be sorted?
How does Boolean searching work in eLibrary when ranking results?
Training Information

How can our site request training from a ProQuest Trainer?
Where can I get training materials for eLibrary?
Trial Access

How can I sign up for a trial to eLibrary?
Usage Reports

Where can I access my eLibrary usage reports?
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